I have reported before that former Beeboid Craig Oliver, before his knighthood arrived, thought Thea Rogers was fab. Now I'm not so sure. Thea, now partner of George Osborne, is still Chief Customer Officer at Deliveroo - presumably she's handling this one...
Just spent hours waiting for a @Deliveroo order that never came. No option to cancel the order. Ages waiting on the phone trying to cancel. Best they can do is not charge my credit card. Really poor customer service. Won’t be using them again.
— Craig Oliver (@CraigOliver100) February 12, 2021
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