Tuesday, June 2, 2026

"Things tech will never do better than humans"

BBC Chief People Officer Uzair Qadeer has been to Porto to tell the World HR Summit what's what. 

Presumably after a briefing from newly-arrived AI expert Matt Brittin, he told delegates that AI meant a m move for HR from "stewards of corporate culture to activators of pace and performance". As ever,  personnel officers are vital: "If HR doesn’t play a role, AI transformation will not succeed".

As for executives, they now needed "excellent caveman skills".  "We are going to go back to the skills of the past – perception, emotional intelligence, in-the-moment negotiation and coaching, conflict resolution; all those things that tech will never do better than humans".  

And Uzair had an ominous warning "AI is not going to make bad leaders good, but it will absolutely expose who and where they are".   Which the BBC has previously found difficult... 


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