Presumably some within BBC News were delighted that Media & Arts Correspondent David Sillito turned to former BBC bigwig Mark Byford for his thoughts on coverage of the death of the Duke of Edinburgh.
Mark was six months into his job as the BBC's first Director of Global News when the Queen Mother died in 2002, and summoned his key editors and presenters the next day for a newsroom inquest.
"It's always a moment when critics are looking out for you, but the test for me was not how the newspapers react but much more important was how the public reacts"
"How you announce it and how you react in the first hour is crucial. It was a bit rolling news, it wasn't awful but it didn't quite have the grace and tone. It's a moment for reflection and remembrance."
"The BBC is the national broadcaster, it is owned by the public and as a national broadcaster it has different responsibilities. People complain because the BBC still matters and you need to understand those complaints and learn from, but I am absolutely clear that at the time of the announcement, as the national broadcaster, it is right to bring all its services together."
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