Two BBCs on show at this morning's session of the Culture Select Committee in Salford.....
The first - earnest and caring. Anne Bulford encouraging staff to come forward with pay complaints, promising fast informal hearings, to be judged with independent input. A message that if you're unhappy with the process, just call Anne or Tone. And both Anne and Tone are onto the HMRC to sort out the PSC tax mess.
The second, from BBC staff talking to MPs - hard-nosed and deliberately bureaucratic. Employees phased by dealing with anonymous email boxes, pushed from 'informal' hearings to full grievances and appeals - 68 outstanding - with intimidating messages from managers and threats of legal action. According to Julian Knight MP, one disgruntled employee just resigned rather than go on.
And still the BBC is not to prepared to admit that some staff and freelance presenters were told they had to set up PSCs, or they wouldn't be paid.
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