The full BBC Trust report on Panorama's programme "What next for Craig ?" is a chilling tale of process, with an bleak end result - the journalism was flawed.
Three years of to-ing and fro-ing, and two long investigations - by the internal Editorial Complaints Unit, (which found the complaint was justified, but clearly wasn't going to do as much as the terrier-like challenger wanted) and the Trust's Editorial Standards Committee (which itself seemed to wobble before it got down to business). There will apparently be a follow-up report on why the whole thing took so long...
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