There'll be a little bounce in the stride of the BBC's HR Massed Bands, after the culture report, conducted by an HR Director-turned-consultant, repeated concerns that their service had been 'hollowed out' and needs extra resource and capability. I'm not sure The Sun will agree.
Not covered by the report - the BBC's cumbersome Agreed Procedures, particularly the Grievance Policy and the Disciplinary Policy. These have been used over time by management, employees and unions, as quasi-judicial ways of delaying, and, often, avoiding decisions. Remember, Huw Edwards was still part way through one of these when he resigned 'on medical advice' last April, 10 months after he was first suspended.
So the report calls for a "Respond Unit", which, to this reader, relies on informal resolution that many staff and union reps will find unpredictable.... and looks just as expensive as the old ways.
We recommend the creation of a stand-alone Respond Team, sitting independently of other departments.
Its purpose is to bring wide-ranging improvements to the process of resolving critical issues and the end-to-end case management process.
We recommend the team is staffed with full-time employees from existing functions (including Manager Advice) and Support at Work, together with those deployed to the team for particular cases, including Hearing Managers, SCMF [Specialist Case Management Framework] and Corporate Investigations.
Over time, through the Respond Team, HR Business partnering and leadership and management capability development, leaders and managers will be equipped with the skills, and confidence to resolve issues. We believe this will increase trust in the process and speed of resolution in line with an appropriately higher risk appetite. Most of all, it will provide the parties involved with the support they deserve.