Val is increasingly getting the strength of 'process' around her. Each new task seems to require new dedicated staff - so many that it's hard to imagine what the 'business-as-usual' team are actually doing. Her man from the Post Office, Dale Haddon, has commissioned research to 'prove' that BBC hacks are overpaid. Dale is paid £190k a year. Val is paid more than the Chief Executive of the NHS. Val has been heard to cite experience from her former company, road and rail builders Amey as a useful indicator of what to do next. This is not a good strategy.
Meanwhile Lucy, who's been shedding faith in various processes she espoused at Auntie faster than a nematode worm, has found a few more she now doesn't like. First it was appraisals and all-staff emails; now she's not sure about bonuses, performance-related pay and a few more shibboleths.